Refund policy

We have a 30-day return policy for non-perishable items.

Eligibility: To be eligible, items must be unopened, in original packaging, and in the same condition you received them.

Non-Returnable Items: Due to food safety, perishable goods (food, snacks, and beverages) and sale items cannot be returned unless they arrived damaged or incorrect.

Damages & Issues: Please inspect your order upon reception. If the item is defective, damaged, or you receive the wrong item, contact us immediately at service@britmarket.ca.

How to Start a Return: To start a return, please contact us at service@britmarket.ca. Items sent back to us without first requesting a return will not be accepted.